FAQ

Here are the answers to frequently asked questions. 

Where is TGNY made?

TGNY is designed by Tracy Gold and is ethically made in New York.

How long will my order take?

Your order will take between 2 – 3 weeks to manufacture and between 2 – 7 days for shipping.

What is our return policy?

TGNY works on a made-to-order basis, which means that it is made up specifically for you.  However, if the size you receive is not correct, based on the sizing information you gave us, we will gladly alter it or exchange it for you. You must notify us of changes that need to be made within 5 days of receiving your order.

 

 

What if I like a style, but not the print it is in?

Your order can be customized.  You can choose the style you like and select the print you would like it to be made in.

 

 

What if I like a print, but not the style it is in?

Your order can be customized.  You can choose the style you like and select the print you would like it to be made in.

 

 

Can my order be adapted to my height?

Yes! Simply add your height in your order details and we will cut your dresses according to your height.

 

 

If you still have questions, feel free to email info@tracygoldnewyork.com and we will get back to you asap.

 

Tracy Gold New York Collection